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Our top class cleaning services include carpet, furniture, and upholstery for residential and commercial clients. We are committed to delivering the best steam cleaning service!
Mon-Fri: 09:00 AM – 7:00 PM
Sat-Sun: 9:00 AM – 5:00 PM
We offer a customer satisfaction guarantee! If you are not satisfied with your service, give us a call and we will make it right!
FREQUENTLY ASKED QUESTIONS
Customer Satisfaction Begins with Transparency!
We make it our mission to be as transparent and informative about our services as possible! Here’s some of the questions we get the most. If you do not find the answer to your question below, feel free to give us a call using the number above.
Can you guarantee all spots or stains can be removed?
Determining if a spot or a stain can be removed depends on quite a few factors, age of the carpet, type of fabric and residue type. There are some substances that permanently damage/discolor surfaces. Our technicians will determine our ability to remove a stain on site prior to starting a job so that you can have full confidence in our ability to protect your surfaces.
Is there anything I need to do prior to a carpet cleaning?
While you do not have to do anything before getting a carpet cleaning, we always recommend to do a quick vacuum for max results. If need be, one of our technicians can vacuum prior to starting a cleaning.
How do you guarantee customer satisfaction with carpet cleaning?
Our primarily goal is customer satisfaction! If we run into any issues during or after our time on-site we will do any and everything to make the situation right. Just give us ac all and we will do our best to make your experience prolific.
How long until my carpet dries after a cleaning?
Carpet dry time is highly dependent on fabric type/thickness, environmental humidity and air flow. Typical dry time clocks in around 8 hours but could last up to 24 hours.
How long until my furniture dries after a cleaning?
Typical dry time can range anywhere from 3-6 hours but is determined primarily by the type of fabric on your upholstery and the cleaning method we use to clean.
How often should I get my furniture cleaned?
We recommend that you get your upholstery and furniture to get cleaned every 10-24 months depending on daily use.